Managing the financial health of your practice is a constant struggle. Generally speaking, there are only so many hours in a day in which you can see patients. To maximize your success, you must keep expenses to a minimum while making sure to collect the maximum amount of reimbursement possible from Medicare, Medicaid, and private insurance. As performance, based reimbursement models start to become the new standard, capturing every possible charge and accurately documenting the necessity of a specific treatment or therapy, as well as the patient’s medical history, plays a large role in increasing your reimbursements.
Expenses can be managed by finding lower cost supplies and other consumables and managing payroll. But is it worth it for your practice to retain the services of an IT support company?
It may seem counterintuitive to pay for IT services when you are trying to contain costs, but neglecting to have competent IT support specialized for the medical industry will cost you. Failures to securely store patient data can result in massive fines, as well as civil liability. If your current electronic health records are not functioning at peak performance, documentation can suffer, increasing the potential liability of your practice. Slow and unresponsive networks will slow down your progress, resulting in less patient visits in a business day. And if your system crashes, your practice will grind to a halt.
KnectIT AZ has a robust help desk system that continuously monitors your practices network performance, alerting them to potential issues before they become a problem. Regular maintenance of your system increases its speed and ensures you are always running the latest versions of your electronic health record software and can access all the latest time-saving features. Having access to one phone number that can solve any potential problem will make sure that if your system were to fail, you will be up and running as soon as possible. Forming a working relationship with KnectIT AZ will also ensure that you’re kept up aware of all the latest security requirements and the newest technology.
Yes, good IT support will cost you. But if you have to spend the money, use it to have access to an IT company that knows the specific demands and regulatory requirements of the healthcare industry.